Privacy Policy

1. Who We Are

This Privacy Policy applies to Kendale Lakes Lanai Sunrooms & Patios ("we," "our," or "us"), a sunroom contractor based in Kendale Lakes, FL. Our website is located at kendalelakessunrooms.com. This policy explains how we handle personal information collected through this website and through direct contact with us.

If you have questions about this policy, contact us at sales@kendalelakessunrooms.com.

2. Information We Collect

Information You Provide

When you fill out our contact form, call us, or send us an email, we may collect:

• Your name
• Your phone number
• Your email address
• Your home address or service location
• A description of the project or service you are inquiring about

You are not required to provide this information, but we cannot respond to an inquiry or provide an estimate without it.

Information Collected Automatically

When you visit our website, certain information is collected automatically by our hosting provider and any analytics tools we use. This may include:

• Your IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring website (the site you came from)
• Device type (desktop, mobile, tablet)

This information is used to understand how visitors use our site and to improve it. We do not use this data to personally identify you.

Cookies

Our website may use cookies - small text files stored on your device - to support website functionality and analytics. You can configure your browser to decline cookies, though some parts of the website may not function as expected if you do. We do not use cookies to track you across other websites or for advertising purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and provide a project estimate
• Schedule consultations and site visits
• Communicate with you about your project, before and after work begins
• Send you information you have requested about our services
• Improve the content and usability of this website

We do not use your information for automated decision-making, profiling, or targeted advertising. We do not sell your personal information.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with third-party service providers who help us operate our business - for example, our email service provider, website hosting provider, or form tool provider. These providers are permitted to use your information only to perform services on our behalf and are required to keep it confidential.

We may also disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of our business, our customers, or the public.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected - typically for the duration of any project we complete for you and for a reasonable period after, in case questions or warranty concerns arise.

Contact form submissions and email records are retained for a reasonable business period and then deleted or anonymized. If you would like us to delete your information sooner, contact us using the details in Section 7.

6. Your Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

• Know what personal information we hold about you
• Request a copy of that information
• Ask us to correct inaccurate information
• Ask us to delete your information
• Opt out of any marketing communications

To exercise any of these rights, contact us at sales@kendalelakessunrooms.com. We will respond within a reasonable time. We do not charge a fee for these requests.

7. Security

We take reasonable steps to protect the personal information we hold from unauthorized access, use, or disclosure. Our website is served over HTTPS. Our form submissions are processed through third-party providers who maintain their own security standards.

No method of data transmission or storage over the internet is completely secure. While we do our best to protect your information, we cannot guarantee its absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policy of any website you visit through a link on our site.

9. Children's Privacy

Our website and services are intended for adults who are homeowners or property decision-makers. We do not knowingly collect personal information from anyone under the age of 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. If we make material changes, we will make reasonable efforts to notify you - such as by posting a notice on our website. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us About This Policy

If you have questions, concerns, or requests related to this Privacy Policy, reach out to us: